SHIPPING POLICY

Processing Time: Orders are processed and shipped within 1-3 business days of receiving payment, unless otherwise specified. Custom orders or items with personalized engraving may require additional processing time.

Shipping Methods: We offer standard and expedited shipping options for domestic and international orders. Shipping rates and estimated delivery times will be calculated at checkout based on the destination and selected shipping method.

Domestic Shipping

Standard Shipping: Estimated delivery within 3-7 business days.
Expedited Shipping: Estimated delivery within 1-3 business days.

International Shipping

Standard International Shipping Estimated delivery within 7-14 business days.
Expedited International Shipping Estimated delivery within 4-7 business days.

Shipping Costs: Shipping costs are calculated based on the weight of the items and the destination. Customers can view the shipping costs at checkout before completing their purchase.

Order Tracking: Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package's journey.

Customs and Duties: International customers are responsible for any customs duties, taxes, or fees imposed by their respective countries. K-9 Beltz is not responsible for any delays or additional charges due to customs processing.

Shipping Address: Customers are responsible for providing accurate shipping information. Please double-check your shipping address before completing your purchase. K-9 Beltz is not responsible for packages delivered to incorrect addresses provided by the customer.

Lost or Stolen Packages

K-9 Beltz is not responsible for stolen packages. If you believe your package has been stolen, please follow these steps. steps:

For packages shipped via USPS (United States Postal Service): Contact your local USPS office or call USPS at [1-800-275-8777].

For packages shipped via UPS (United Parcel Service): Contact UPS directly by calling [1-800-742-5877]. UPS -Customer Service Phone Number] to report the stolen package and initiate the necessary procedures.

For packages shipped via FedEx: Contact FedEx by calling [1-800-463-3339 FedEx Customer Service Phone Number] to report the stolen package and begin the investigation process.
For packages shipped via DHL: Contact DHL by calling [1-800-225-5345 DHL Customer Service] to report the stolen package and provide the necessary information for their investigation.

Lost Packages: In the event of a lost package (marked as delivered but not received), please contact the respective shipping carrier directly using the contact information provided in your shipping confirmation email or on their official website. Be ready to provide your tracking number and other relevant details for assistance.

Shipping Delays: While we strive to meet the estimated delivery times, unforeseen circumstances such as weather conditions or customs delays may affect delivery dates. K-9 Beltz is not liable for any delays beyond our control.

Contact Information: If you have any questions or concerns regarding your order's shipping status, please contact our customer support at Helpdesk@k9beltz.com

This shipping policy is subject to change without notice. Please review the shipping policy before making a purchase.

Thank you for shopping at K-9 Beltz!